A-suppliers should evaluate founding a Marketplace
-Who doesn’t know it, the classification into A, B and C customers – an extremely important instrument of CRM.…
iq! joint venture with Heidelberg Druckmaschinen AG awarded by “Capital” for Best Innovation Lab
-In its July issue, the reknown German business magazine “Capital” analyses the innovation laboratories of almost 50 well-known German companies…
Service rules – “Everything-is-a-Service” in the Economy of Things (XaaS)
-Connected products are massively changing the classic business models of manufacturers. So far, products have been sold off and…
Salesforce and its Customer Success initiative
-Salesforce was the first software company to offer Software as a Service through the cloud. Like Adobe (trailblazer of…
The Subcsription Economy Index issued by Zuora
-Zuora’s Subscription Economy Index (SEI) compares the success of companies that earn their revenues primarily with subscriptions with the…
Adobe – Pioneer of the Subscription Economy
-Adobe was the first company to transform product sales into a service business. A pioneer of the Subscription Economy.…
Amazon attacks the search engine market
-Amazon used to stand for eCommerce and Google for search engine marketing. In the last two blog articles (“How…
How was Google doing in 2018?
-Google is probably looking at 2018 with mixed feelings. Despite strong metrics, notable growth rates in the “new businesses”…
How was Amazon doing in 2018?
-2018 was peppered with highlights for the Internet giant Amazon: acquisitions, new openings, investments, announcements and plans on plans.…
